Privacy Policy

Aurora Dune LLC

Effective Date: June 25, 2026 | Last Updated: June 24, 2026

1. Who We Are

Aurora Dune LLC operates Ix-It, a software service for organizing properties, inventory, equipment, repairs, maintenance tasks, vendors, expenses, documents, and related records.

2. Scope

This Privacy Policy applies to the Ix-It website, web application, mobile application(s), account features, billing-related interactions, support communications, and related services (collectively, the “Service”). It does not apply to third-party websites, applications, payment processors, sign-in providers, or calendar services that are operated by third parties and governed by their own privacy policies.

3. Information We Collect

3.1 Account and Authentication Information

  • Email address;
  • Password or authentication information handled by our authentication providers;
  • Login provider details if you sign in using Google, Apple, Facebook, or Microsoft;
  • Account status, subscription tier, invitation status, and related account settings.

3.2 Property, Inventory, Maintenance, Vendor, and Insurance Information

  • Property details such as property name, ZIP code, property type, photo, year built, square footage, bedroom/bathroom counts, purchase date, purchase price, and notes;
  • Inventory and asset details such as property, category, location, brand, model, serial number, owned/leased status, value, condition, purchase date, and warranty expiration;
  • Maintenance records such as title, due date, comments, description, frequency, vendor, estimated cost, and expense type;
  • Vendor information such as name, category, phone, email, website, address, rating, preferred status, and notes;
  • Insurance information you choose to enter, such as policy name, provider, policy number, coverage type, status, premium, payment frequency, coverage amount, deductible, dates, agent contact information, associated property, and notes.

3.3 Uploaded Files and User Content

You may upload optional photos and documents, including property photos, item photos, receipts, manuals, warranties, invoices, and other documents you choose to associate with properties, items, or maintenance records. Users may choose to upload sensitive documents, such as insurance policy documents, even where those documents are not required by the Service.

3.4 Invited Users and Shared Access

If you invite household members, employees, contractors, team members, or other collaborators, we may collect their email addresses, invitation status, and access roles or permissions.

3.5 Technical, Usage, and Communications Information

  • IP address, browser type, device type, operating system, app or browser version, log data, timestamps, and diagnostic information;
  • Approximate location inferred from IP address or property information you choose to enter;
  • Support emails, messages, attachments, and other information you send to us.

4. Device Permissions

  • Camera – to capture photos of properties, items, receipts, documents, and QR or barcode labels;
  • Photo library/media – to upload existing photos;
  • Files/storage – to upload receipts, manuals, warranties, invoices, and other documents;
  • Notifications – to send reminders, maintenance alerts, service updates, and account notices if enabled;
  • QR/barcode scanning – to support inventory and asset tracking;
  • Calendar access – to add maintenance items or reminders to Google Calendar or Apple Calendar if you choose to use that feature.

Ix-It does not currently require precise device location for core functionality.

5. How We Use Information

  • Provide, operate, maintain, and improve the Service;
  • Create and authenticate accounts;
  • Manage properties, inventory, equipment, vendors, maintenance tasks, expenses, documents, and related records;
  • Sync data across authorized users and devices;
  • Process subscriptions and billing through payment providers;
  • Send account, billing, security, support, maintenance, reminder, and service-update communications;
  • Generate internal reporting and usage insights;
  • Troubleshoot, secure, prevent abuse, and enforce our agreements;
  • Comply with legal, accounting, tax, audit, and regulatory obligations.

6. How We Share Information

We do not sell personal information and do not share personal information for cross-context behavioral advertising. We do not currently use advertising SDKs.

6.1 Service Providers

We share information with vendors that help us operate the Service, including Base44 for app hosting, database, platform, and certain AI/OCR functionality; Stripe for payment processing and subscriptions; Google Workspace for email; and third-party sign-in providers if you choose to use them.

Official Vendor Links

  • Base44 Privacy & Security Documentation – Security, privacy, and compliance documentation for the Base44 platform.
  • Base44 Privacy Policy – Base44 privacy policy for its platform and website.
  • Base44 Security Overview – Base44 security overview for app setup and platform-level protections.
  • Stripe Privacy Policy – Stripe privacy policy for personal data processed by Stripe.
  • Stripe Privacy Center – Stripe privacy FAQs and privacy rights information.
  • Stripe Security Documentation – Stripe security documentation.

6.2 Other Users You Authorize

If you invite another person to a property, household, business workspace, or record, information in that shared area may be visible to authorized users according to the permissions you or the account owner grant.

6.3 Legal, Safety, and Business Transfers

We may disclose information where reasonably necessary to comply with law, legal process, or governmental requests; prevent fraud or security incidents; enforce agreements; protect rights, safety, or property; or complete a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or similar transaction.

7. Payments

Ix-It offers free and paid tiers. Payment processing for paid subscriptions is handled by Stripe or another payment processor we designate. We do not store full payment card numbers on Ix-It systems. Stripe processes payment card data on its own systems. We may receive limited payment-related information such as customer ID, subscription ID, invoice or billing status, transaction metadata, plan level, and limited billing details needed for customer service, accounting, fraud prevention, and recordkeeping.

8. Retention

  • Account and profile information: retained while your account is active and for a reasonable period afterward for recovery, legal compliance, fraud prevention, dispute resolution, and operational continuity;
  • Property, inventory, maintenance, vendor, insurance, note, and uploaded-content records: retained while associated with an active account or shared workspace unless deleted earlier;
  • Support emails: generally retained up to 1 year unless longer retention is needed for legal, security, or dispute reasons;
  • Analytics, reporting, operational, and system records: may be retained up to 5 years unless longer retention is reasonably necessary;
  • Backups: may remain until overwritten or rotated under our backup practices, including quarterly backup rotation;
  • Billing, payment, tax, accounting, invoice, refund, chargeback, and transaction records: may be retained for up to 7 years, or longer if required by law or needed for audits, disputes, fraud prevention, or compliance.

9. Account and Data Deletion

You may delete your account in the app if the feature is available or contact us at support@ixitapp.com. Some information may remain for limited periods in backups or where retention is required or permitted for legal, tax, accounting, dispute, security, fraud-prevention, or shared-workspace reasons. See the Ix-It Account Deletion and Data Deletion Policy for more details.

10. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. Based on our current platform setup, the Service relies in part on Base44 infrastructure and platform controls, which include platform-level security, encryption in transit and at rest, access controls, and related security practices as described in Base44 official documentation. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Ix-It is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. Account holders should not provide personal information about children under 13 unless they are the child’s parent or legal guardian and are authorized to do so. If you believe a child under 13 has provided information without appropriate authorization, contact us at support@ixitapp.com.

12. Your Choices and Rights

  • Edit information in the app where available;
  • Export data where export features are available;
  • Delete your account or request deletion;
  • Opt out of marketing emails if we send them;
  • Manage notifications and device permissions through account, browser, or device settings;
  • Request privacy help by emailing support@ixitapp.com.

13. California Privacy Notice

California residents may have rights to know, access, correct, delete, and obtain information about certain disclosures of personal information, subject to exceptions. We do not sell personal information and do not share personal information for cross-context behavioral advertising. Categories of personal information we may collect include identifiers, commercial or transaction information, internet or network activity, approximate geolocation, user-generated content, professional or business-related information you choose to store, and inferences from Service usage. To exercise rights, email support@ixitapp.com.

14. International Users

Ix-It is operated from the United States. Information may be processed and stored in the United States or other locations where our service providers operate. By using the Service from outside the United States, you understand that information may be transferred to and processed in the United States.

15. Changes and Contact

We may update this Privacy Policy from time to time. Material changes will be posted with an updated “Last Updated” date. Contact us at:

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